The last date to receive support from Aruba TAC. Such extension or renewal will be limited to a 1 year term to coincide with End of Support date. The last date to extend or renew a service contract for the product. Last Day to Renew Service Contract: +4 Years.Multi-year service contracts are not allowed. The service contract will be limited to a 1 year term to coincide with End of Support date.
The last date to purchase a service contract for the product.
Last Day to Purchase New Support: +4 Years.We strongly encourage customers to transition all backlog and new orders to the replacement product that is identified in the EOL announcement. However, EOS dates are dependent upon the continued availability of stock, and at Aruba’s discretion the actual EOS date may be earlier than the published date. The product is no longer available for purchase after this date and is removed from all price lists. This is the last date to order the product through typical sales channels. The EOL announcement is also posted on the End of Life Products web page. The date when Aruba announces the End of Sale and End of Support for a given product to the general public. End of Life (EOL) Announcement: -6 Months.If the discontinued product is not available for replacement or repair, Aruba reserves the right to satisfy the support requirement by replacing the discontinued product with substantially equivalent hardware. Support for discontinued products will be provided only to customers who have purchased a maintenance contract, or converted their new product warranty coverage to a maintenance contract prior to the expiration of the standard warranty. The End of Life announcement also includes the End of Support (EOST) date, which is 5 years after the EOS date.ĮOL milestones may vary for hardware that Aruba OEMs, such as appliances for Network Services, depending upon the end of life policy of the OEM. On the EOS date, the product is removed from the price list and is no longer available for purchase.
For any hardware product being planned for EOL, we issue an End of Life announcement six (6) calendar months prior to the End of Sale (EOS) date.
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